As stated by those who have visited, the property of Alila Diwa Goa is located on a “very tranquil setting” within a “10 minute walk away” from the beach. The food from the restaurants were considered “outstanding” whether it had been buffet or the ala carte. A few visitors had mentioned that the food from the poolside bar was found to be poor & lacking. Some customers had complained of the large crowds that gathered at the property for weddings. The rooms had been considered “lovely & clean”. Some visitors had expressed their displeasure at mosquitoes, ants and sand flies. The staff had been reported to have done everything possible to ensure a “good and comfortable stay”.

The property of Alila Diwa Goa as stated by guests is located “in a beautiful spot. The staff had been reported as courteous and helpful, attentive and “aiming to please at all times”. Guests had also expressed their pleasure at, the theatre room the kids play area and the shuttle service offered by the hotel to the beach. Those who visited also had stated that they enjoyed the spa service. The breakfast had been considered “very good & varied” by a majority of guests. The hotel had been viewed by those who visited as “clean & tasteful”. The suites at the property have been cited as “very good & suites very well done up”, immaculate and luxurious. There were a few customers who had expressed their displeasure at the hotel being one that caters to events and celebrations rather than for tourists seeking leisure and their bitter confrontations with such visitors.