Found within the city’s second Central Business District and affording convenient access to a wide array of Kuala Lumpur’s most recognizable icons, Ascott Sentral Kuala Lumpur is designed for the traveller of today. Those who visited this place have mentioned that “the location is very central, 5min walk to Nu Sentral.” The rooms and bathrooms were found by a majority who visited as been “modern, spacious, clean and comfortable.” Repeatedly guests have stated how “friendly and helpful” the staff was while frequent positive remarks have also been made about the “excellent service” they provided. The breakfast menu has received mixed reviews; many have described it as “good” while others have found it to be quite monotonous. One guest has cited that “the breakfast option provided isn’t bad necessarily, but it isn’t great either. If you just want a simple something to start the day you’ll be alright.” Overall Ascott Sentral Kuala Lumpur has been considered as “excellent and worth the stay.”

The state of the apartments at Ascott Sentral Kuala Lumpur has please guests with comments ranging from “nice” and “clean” being amongst those noted. Features such as the spaciousness and facilities in the suites have received positive feedback. Though some complaints have been received regarding the quality of breakfast which according to some gradually declined with each passing day. The property’s location being in close proximity to restaurants at the NU Shopping Center has been highlighted. Staff is described as “great.” There were those who had encountered some difficulty with respect to parking. In spite of this, guests say that they had enjoyed staying here and believe that it is well worth the money paid for.

Thos who had stayed at Ascott Sentral Kuala Lumpur say that the apartment hotel is situated in a good location as it is within convenient distance to KL Sentral and the Nu Sentral Shopping Centre. Rooms are said to be well-maintained, spacious and well-equipped with features such as a kitchenette complete with utensils, a bathroom with state-of-the-art shower and L'Occitane products. A few had said that the rooms looked ‘a bit run down’. Facilities such as the free shuttle service, two swimming pools and ‘large’ gym have all been highly commended. However, some have said that the laundry service was a bit overpriced. Breakfast is described as being adequate but a few guests have said that it was not in level with the rest of the hotel, both in quality and in choice. Staff at Ascott Sentral Kuala Lumpur are described as being excellent, especially the front desk as guests say that they experienced a gracious check-in.