The location of Cinnamon Wild Yala has found favour amongst a majority of guests who have vacationed here in the recent past. The surrounding wildlife has been looked at in a positive way. Accommodation at the hotel has been the subject of good comments with guests mentioning that the in-room amenities were of an acceptable standard. The fact that the hotel arranged safari trips is seen as a highlight of being based here. The staff is said to be helpful and extremely welcoming. Guests say that there was variety in the meals provided and they had thoroughly enjoyed the quality of food. However a negative pointed out was that the rates were too high, especially those concerning food and beverage. The hotel has been positioned as a must visit for those who love nature.

The fact that animals could be spotted roaming around the hotel was looked at quite positively by guests who had stayed at the Cinnamon Wild Yala. The location of the hotel has been said to be ideally suited for enjoying safaris. However some of the reviews revealed that the staff was not very hospitable but overall the level of service at the hotel has received good comments. The hotel’s facilities have been commended but a few guests have voiced their concern on the pricing, particularly those charged on food and beverage. Guests have been happy with the state of the rooms and have said that they would recommend the hotel to anyone wanting to visit Yala.