Guests who stayed at Heritance Ahungalla had commented on the property to a ‘’paradise’’ which resulted on an ‘’amazing stay’’. The location of the property was said to be ‘’serene’’ and a ‘’relaxed environment’’ which suits a ‘’honeymoon adventure’’. The beach where the property is located was said to be ‘’white and clear’’. Rooms were described as ‘’stylish’’, ‘’quiet’’ and ‘’comfortable’’ making it a ‘’wonderful few nights’’ spent aboard. Commenting on the food that was offered guests said that the ‘’variety of food was good’’, ‘’excellent’’ and ‘’abundance of food’’, adding that the ‘’buffet dinner was a highlight’’. Staff were said to be ‘’polite’’, ‘’attentive and helpful’’. Service offered at the property was commented as ‘’good’’, ‘’organized and well coordinated’’. Guests recommending the property further to other travellers note that its ‘’perfect for family fun’’.

The spa facilities made available at the Heritance Ahungalla were commended, especially the treatments. A majority of guests have felt that the food is one of the standout features of the hotel. The warm and friendly nature of the staff has received quite a number of positive comments. Accommodation also sees favourable responses, particularly on the beds with a few negative comments on the bathroom and shower areas. Room service has been the subject of good comments while the hotel’s two pools have been well received by those who have stayed here. There were some who believed that the hotel’s prices were too expensive.

The staff at Heritance Ahungalla has continued to receive positive comments with some of the reviews revealing the fact that room service was outstanding. The location was said to be perfect for a beach holiday in the country. The spread of food at the hotel had been commended more often than not. Accommodation was pointed out as being one of the main features of the hotel especially the cleanliness factor of the rooms. The facilities ranging from the pools & lounging area, Jacuzzi bath and conference rooms were highlighted quite positively. Overall the hotel’s excellent service has been mentioned frequently.

Described by guests as a ‘’beach front hotel’’ in an ‘’unforgettable location’’, Heritance Ahungalla has been recommended for a ‘’relaxing experience’’. The property features ‘’spacious luxurious suites’’ which are ‘’tastefully designed’’ with ‘’beautiful furniture’’. In terms of accommodation guests have also commented the rooms to be ‘’fabulous’’ and ‘’good’’. Other facilities offered at the property such as the swimming pool and Jacuzzi were mentioned to be ‘’nice’’ and gives the holiday ‘’vibes’’. The staff at the property were commended with comments such as ‘’ courteous’’, ‘’attentive’’, ‘’friendly’’ and ‘’helpful’’ especially the Chefs. Service rendered at the hotel was said to be ‘’100%’’ with ‘’5-star’’ treatment. The food served at the resort has been described as ‘’excellent’’ and ‘’great’’ with ‘’a variety of food to choose from in the buffets’’. However, guests who spent a ‘’relaxing time’’ at the hotel note that this property is one of the ‘’reason to return’’ to the island.