The rooms at Hill Top Hotel Kandy were mentioned throughout the reviews as being spacious, comfortable and clean to stay in. The location of the hotel has generated positive comments owing to the views of the city that it provides. The hotel’s staff had been highlighted as being courteous while some were not happy with their service. Food and beverage has been commended, especially the varieties on offer during breakfast and dinner. The pool at the hotel has been spoken of as one of the best facilities available. However guests were of the opinion that some of the facilities needed improvement.

Hotel Hill Top has been described by those who have holidayed there previously, to be a ‘’lovely’’, ‘’good and standard hotel’’ amidst the city of Kandy. The hotel which is not ‘’far of a rickshaw ride from most places’’ is said to have offered a ‘’wonderful view’’ from the lobby and the rooms. The staff was found by the majority of guests to have delivered a ‘’quite friendly’’ and ‘’helpful’’ service. The rooms here have been described by many guests to be ‘’quite clean’’ and in ‘’nice’’ size with ‘’great’’ views over Kandy. Food offered at the property was said to be ‘’delicious’’ with a ‘’good variety from western, local and other menus’’. The hotel has been recommended for an ‘’amazing stay’’ in the city of Kandy.