Guests who stayed at InterContinental Mauritius Resort Balaclava Fort commented that it was a “nice” resort with “excellent atmosphere”, which made some guests feel “relaxed and at home”. The staff at the hotel were praised for being “delightful, funny, personable and accommodating” and were “incredibly helpful”. However one guest did criticise the service for being “poor” and “slow”, with the hotel staff being “rude”. Most guests though seemed to think that the staff made their stay “memorable”. Rooms at the property, in particular mention of the Deluxe Ocean View Room was said to be “comfortable” and offered “wide open spaces”. With regards to dining, the restaurants were rated as “good” as the buffet options were plentiful ranging from Indian, Chinese, local and international menus, with the food being “superb”. Overall, guests stated that it was a “great stay”, and the wide range of activities suited anyone’s tastes.

Guests who stayed at InterContinental Mauritius Resort Balaclava Fort stated that the hospitality received was “the best ever” and they were made to “feel at home”. Rooms at the property were “very large” and “well equipped” and all bedrooms facing the ocean were “very clean” and “comfortable”. One guest however did state that the rooms needed a “face lift”. The staff was mostly praised for being “extremely pleasant”, “very friendly”, “professional” and “very polite”. Some staff were even said to have gone “out of their way” to make the guests feel welcome. With regards to food, meal options were “superb”. The restaurants were said to be “very pretty and quiet”, with specific mention of Senseo Restaurant. The food was said to be “great”, “plenty of choice” and “freshly prepared”. Overall, the location of the property was most liked by the guests who stayed here.

At InterContinental Mauritius Resort Balaclava Fort, guests who stayed at the property stated that their overall experience provided for a “very comfortable stay” with “lovely ocean views”. Staff at the property were said to be “courteous”, “polite” and “amazing”, making it the “best thing about the hotel”. The management, particularly the chefs were said to be “accommodating” with regards to “vegetarian” needs. With regards to food at the restaurant, the breakfast and dinner spread were usually “theme based” and it provided a “good choice for non veg and veggie lovers”. The breakfast buffet in particular was commended on being “delicious”. Guests had different views of the restaurants, but seemed to prefer Senso Restuarant and Nobel House. However, one guest wasn’t too impressed with Senso Restaurant, stating that it resembled a “canteen”. Rooms at the property received positive comments, as they were “comfortable”, “clean”, “spacious” and were “serviced daily”.