Metropolitan by COMO has been described as being located in “a great area” in “the middle of London” within “great walking distance” to the park, theatre, restaurants, shopping centres and Hyde Park Corner tube station. Guests have found the hotel bar to be “lovely” and the rooms to be “spacious”, “modern and well furnished” with “amazing” views, comfortable beds and “good room service”. Some have noted however, that the provision of “some extra personal items in the bathroom would be a plus” and that the air conditioning was “slow reaching the required temperature”. The food has been described as having been delicious, and the restaurant staff has been noted to have been “well trained” and to have provided “impeccable service”. All staff have been found to have been “friendly and helpful”, often making guests “feel special”.

The property of Metropolitan by COMO, London as stated by those who have visited is “conveniently located” within 2 minutes distance to Hyde Park & 10 minutes to Oxford. The rooms had been considered “spacious” and “super clean” with nicely done up interiors, bright, consisting comfy bed and wonderful views. The staff at the property as cited by a majority of visitors had been viewed as been “courteous & helpful” with the front desk staff who had been thought to be “absolutely wonderful”. The lobby had been viewed as been “classy”. Most visitors had expressed their satisfaction at the spa stating it to be “small, but super clean & chic” with very “knowledgeable” therapists at work. The bars at the property too had reportedly served up “delicious cocktails”. The food served at the property too had been seen as “good” by a majority of visitors.

As stated by those who have visited, the property of Metropolitan by COMO, London “stands at a perfect location in Mayfair, just in front of Hyde Park”. The fitness centre was considered “nice”, “well stocked & big enough”. Visitors had also quoted that the spa was “high-end” with “highly qualified therapists” and delivering “amazing treatments”. The rooms had been considered by a majority of those who stayed at the property as convenient, high quality, with remote controlled appliances and good showers in the bathroom although there were a few complains of the rooms not been “sound proof”. The food had been viewed as “decent”. Those who visited also stated that the staff was “excellent”, “great” attentive and is what sets the hotel apart.