Guests who stayed at Oaks on Market were “pleasantly surprised” and thought that it was a “perfect location for exploring Melbourne”. They also stated that they were “very pleased with the central location”, and was an “great spot” and “within walking distance from most things”. Guests claimed that they “love the location” as it was “central to everything”. The rooms were said to be “large”, “clean” and “extremely comfortable”. Though the kitchen was said to be “small”, it had the basic facilities. Staff were praised for being “fabulous” “extremely accommodating”, “friendly” and “helpful”, particularly the reception staff who were said to be “lovely” and “super efficient”. The food served at the property were commended on being “wonderful” with a “large range of variety and a high standard of food and beverages”.

The guests of Oaks on Market have commented on their stay as “wonderful” and as “better than expected” with “all that is needed” for their stay. The rooms were complimented on being “spacious” and “immaculately tidy and clean”, with “a small kitchenette” and “a huge bathroom”. The hotel was said to be “ideally located” at the “centre of Melbourne” and “centre to everything”. The staff was admired for their “very friendly” and “professional service” and it was said the staff was equipped with an “informative service team”. The guests were said to be provided with amenities such as “pool facilities”, with “water not too cold”, “sauna facilities”, a gym and a bar with “reasonable prices”. The highlight of the stay was thought to be the “delicious breakfast buffet”. A few guests commented the kitchen facilities as “lacking” while the majority praised the kitchenette. Overall, the guests commented the about their experience at Oaks on the Market as a “nice stay”.

The price offered for an overnight stay at Oaks on Market has satisfied most guests. Rooms are mentioned as being large and comfortable. The location of the property has received positive feedback as guests have spoken of the convenience in reaching popular places in the city. However some reviews revealed that the level of hospitality was not too good while the views of the city were average. The buffet breakfast provided has been commended. The staff is said to be helpful and very friendly at all times. Some of the negatives pointed out were that room service closed at 10 p.m. and the spa not being warm enough.