Since Somerset Grandview Shenzhen is located in a residential area, guests felt that this as a plus point as it was near to supermarkets and restaurants. Some residents expressed concern over the fact that the staff appeared unfriendly and rude on certain occasions. Rooms are said to be well facilitated and some have gone on to say that the rooms were “beautiful.” The spa facility has pleased guests while those staying with their kids mention that the children’s playground was an excellent facility. The convenient access to the property from Coca Park and Bar Street is pointed out. The lack of a tea stool in the living room is spoken of. The property’s interiors have been commended.

The rooms at Somerset Grandview Shenzhen have been commented on in a positive manner with a good number of reviews on some of the in-room features including the kitchen and washing machine. The spaciousness as well as the cleanliness and appearance of the rooms have found favour amongst most residents. Breakfast provided here has been appreciated while the free access to the sauna and gym has been commended. The location of the property being in close proximity to the subway station and Coco Park is looked at positively. Some guests have stated that the hotel is the best of its kind in all of Shenzhen and an excellent choice for those wanting to stay longer in the area.