The spacious rooms coupled with the ever improving standard in the breakfast offering were amongst those features that guests were particularly pleased with at Ascott Huai Hai Road Shanghai. The swimming pool too has received positive comments. However there were a few negative comments regarding the overall service as guests felt that it did not complement the price paid. It was suggested that the housekeeping service pay close attention to the issues concerning the bathroom shower. Also the staff’s service has been commended in general though some are of the view that it could be improved in the future. The location of the property sees largely positive feedback with residents being happy with the nearby shopping district together with the restaurants and bars that can be found.

Guests say that Ascott Huai Hai Road Shanghai has an enviable location in an exclusive upmarket area of Shanghai, close to a good mix of commercial, shopping and nightlife venues. However, some guests have said that due to the location they were disturbed by road noises. The apartments though described as being outdated a little bit, are said to be very comfortable, clean and spacious. Facilities have been much appreciated such as the workout area that’s said to be well-equipped; the yoga/multipurpose room, the pool and the steam room/ sauna. Guests say breakfast had good variety but there are a few who say that the quality was poor. Staff at Ascott Huai Hai Road Shanghai are described by visitors as being friendly swift, especially when it comes to handling checking in, but there are also accounts of them not being well versed in English.

The location of this hotel is one of the most frequently mentioned points in almost all the positive reviews that guests who have stayed at this hotel have made. Located close to the subway and a shopping mall, it has provided delight for many guests. The cleanliness of the rooms is also highly praised by many while the in room amenities have also been received very well. Staff of Ascott Huai Hai Road Shanghai has received mixed reviews. While many have found them to be helpful and friendly, some have found it a little difficult to communicate with them, given language barriers.

Ascott Huai Hai Road Shanghai is a hotel that is often recommended for those who are traveling with children, given its spacious and well equipped rooms as well as the centralized location from which many shopping areas, malls and restaurants can be easily reached. The friendly staff of the hotel seems to make the experience of a vacation here all the more delightful, though some guests have mentioned certain areas of improvement in their fluency of English as well as the degree of efficiency. The kitchen and bathrooms are all noted positively as being very well equipped while many have also mentioned that this hotel provides an excellent cost effective accommodation option. However certain guests have had negative experiences with the air conditioning system as well as at the breakfast area which seems to have issues with ventilation as well as the breakfast spread.