Ascott Jakarta has continuously received positive feedback by delighted guests. The strategic location is said to be “the main strength”, “as it is so near to Thamrin City, Grand Indonesia, and Plaza Indonesia, (and) Tanah Abang is quite close also about 10 mins away.” The rooms had been considered as “clean, extremely spacious, with high-quality fittings” and although the bathroom amenities were found to be “basic, they are made out of high-quality fittings.” Those who have visited Ascott Jakarta have mentioned how the “staff was fantastically friendly and helpful” and has been frequently commended for the level of service and attentiveness extended. Visitors have praised and found the breakfast to be “excellent” while one guest, in particular, have cited that the “breakfast spread was disappointingly limited.” Guests have said that this apartment will “always be the first choice” and this is “truly (a) home when in Jakarta”.

Basically from the reviews taken from residents who had been at the Ascott Jakatta recently, the facilities provided here had satisfied them while the location being close to Thamrin City and Grand Indonesia was lauded. Guests had described their experience of being here as a “comfortable stay.” Breakfast selection is said to be good. However the décor of the property is portrayed as “cold & business like” as opposed to being warm and welcoming. Generally the staff has been at the centre of positive feedback. Apartments are showcased as “spacious” and modern” while the cleanliness factor is highlighted in a favourable manner, especially within the studio units. Though some had complained that the rooms were dirty and in general that the property required renovating.

With respect to the room facilities at Ascott Jakarta, guests have mentioned the offering as being “complete.” A few reviews highlight the fact that there were delays regarding check-ins since the rooms had not been made on time while others mentioned that the overall good quality was not up to standard and needed urgent attention. Its central location has satisfied business travelers and residents believe that stays here are good value for money. Design elements of the hotel have been singled out for its appeal and uniqueness. The cleanliness of the rooms, as well as the friendly and attentive service of the staff, have been subject to positive reactions. While a small number have described the property as “passable”, comments such as “superb” and “very good” are seen as some of the plus-points of residing here

Looking at the recent reviews and feedback given on this property by guests who enjoyed accommodation here, it is clear to see that Ascott Jakarta is one of the most popular options among many for several key features. The most commonly stated positive features of Ascott Jakarta were the hotel’s prime location which facilitates easy access to the many malls and restaurants of the city with as well as the exceptional standards maintained by the staff of the hotel. Many guests have commended the hotel on its spacious, clean and well equipped rooms as well and many others have highly recommended this hotel for travelling families and large parties. However a commonly stated issue with the hotel seems to be the inefficiency of its hair dryers.

The guests who have stayed at Ascott Jakarta repeatedly highlight the ease and convenience that they experienced while staying here given the close proximity it enjoys to malls in the likes of Grand Indonesia and Plaza Indonesia. Several cafes and eateries located in the vicinity have also been admired by some guests. The staff of Ascott Jakarta is also frequently commended for their courtesy and helpfulness. The spacious rooms are described as clean and very well equipped with a kitchen, washing machine and dryer. Many have also commented positively on the fast check in process while the sleep quality given the blissful peace and quiet at night has also been appreciated by some.