The location of Ascott Kuningan Jakarta being close to the mall has been the subject of positive feedback. The large size of the apartments have been commended while the facilities such as the bath products have been said to be well maintained. The property has been depicted as being good for business as well as family stays. Staff are spoken of in positive terms with some of the reviews highlighting that they were “helpful” and “friendly.” The variety provided at breakfast has not satisfied most guests. Leisure facilities such as swimming and tennis have drawn in considerably good reviews. The value for money factor appears to have been commented on positively.

The hotel decorations at the Ascott Kuningan Jakarta have been appreciated more often than not. A majority of visitors have described their experience of being here as “Good” and “Pleasant”. However, a few reviews reveal that the price of the breakfast buffet was steep and quite pricey for the spread on offer. The lack of room service has been mentioned as one of the negatives of staying at the property though the service provided sees plenty of positive feedback. The individual units are said to be spacious and comfortable. There have been some unfavorable reviews written on the staff, especially the poor command of English of those at the front desk. Overall guests feel that the only regret was that they had not stayed on longer.