Located not far from Shenzhen’s water world district, those who have stayed at Ascott Maillen Shenzhen have stated that “proximity to the scenic spot, Sea World of Shekou, makes the apartment highly rated.” The rooms had been considered as “nice and spacious and have very nice bath products from l'occitane.” The efficiency of the staff when it comes to smoothing out the check in/ checkout process has also been mentioned but guests have also mentioned that “it would be better with more English speaking staff.” Many guests have praised and found breakfast to have a “good variety” but have also said that “it doesn’t offer too much for the conservative European taste.” Overall those who have stayed at Ascott Maillen Shenzhen have been “happy with the hotel and the services provided.”

It must be pointed out that the beds at Ascott Maillen Shenzhen are said to be “comfortable” though some have complained that the air conditioning was poor and was it was found to be very hot in the corridors. Some were quite concerned on the low speed of internet which had not been rectified. The location of these serviced apartments are described as “out of the way” whilst the design elements are stated as being “quirky” which might appeal to some residents. The breakfast spread has satisfied most guests. A few of the facilities relating to the gym and pool have received negative comments. Though the staff is said to be friendly, a few reviews highlight that some of the members of staff had tried to solicit reviews from guests in a most unprofessional manner.

Those who had stayed at Ascott Maillen Shenzhen have said that the hotel was situated in a good location in the Shekou are, in very close proximity to Sea World and many nightlife and international dining options. Guests say that they were delighted with the rooms and self-contained apartments as they were spacious and clean. The units are said to be well-equipped with a washing machine, microwave, cooker, refrigerator and kitchen utensils. The wifi at the hotel is said to have a good connection. Facilities such as hotel pool and gym have been appreciated by guests. Morning buffet breakfast is described as being adequate. Staff at Ascott Maillen Shenzhen are said to be pleasant and helpful throughout service, however, the staff at the hotel restaurant are said to be very slow in serving the customers.

Ascott Maillen Shenzhen is one of the hotels that have received positive feedback from guests repeatedly. The staff of this hotel seems to be of the prime features of appeal to many while the location which gives ease of access to attractions like Sea World and many restaurants, super markets and shops is also found to be rather pleasing. The Wi Fi connectivity has been received very well while the big pool of the hotel also has left positive feelings with the guests. Breakfast at Ascott Maillen Shenzhen is also commended by a lot of guests while the view from the rooms is also mentioned positively.