Guests who have lodged at Ascott Waterplace Surabaya in the past have described it to be a ‘’great apartments’’ in Indonesia. The location of the apartment is said to be ‘’great’’ with easy access to ‘’shopping malls’’. The rooms have been reported to be ‘’comfort and cosy’’. The beds have generally been found to be ‘’comfy’’ and of ‘’good quality’’. Food at the property was said to be ‘’great’’ especially the ‘’Croissants’’. Several guests found that the staff here to have been ‘’well mannered’’ and ‘’helpful’’ with ‘’good English’’ when providing service. Guests have also stated that the property which is a ‘’surprise indeed’’ with ‘’easy’’ ‘’parking’’, ‘’fully functional’’ kitchen, ‘’spacious’’ bathroom, and ‘’great landscape view from each of the room’’ suites for a ‘’family with kids’’ to have a ‘’homely feeling’’ during the vacay!

Guests have spoken in favour of how safe it was to stay at Ascott Waterplace Surabaya. A majority of guests felt satisfied with the facilities provided such as the swimming pool, breakfast spread and large living rooms. The management here is said to be “excellent.” The property is recommended for those travelling with small families while its cleanliness continues to be harped on. Residents say that as bonus of staying here, the apartments arrive well-furnished are very modern. While the property is positioned as being a good option for long term stays in Surabaya, guests say that it is not too convenient since it is found downtown. The lack of in-room dining is highlighted.

The 33 storey-tall Ascott Waterplace Surabaya which is found in the township of Pakuwon Indah in Surabaya, Indonesia looks out across an upmarket residential precinct where supermarkets, dining outlets and other forms of local entertainment can be conveniently reached. A basement car park, broadband internet access, laundry services and a state of the art gymnasium are some of the benefits of residing here. One could pick and choose from 1 Bedroom Penthouse, 2 Bedroom Deluxe to 3 Bedroom Executive apartments, depending on the number of guests as well as the level of comfort and luxury expected out of your stay in these spacious abodes. The Suramadu Bridge, House of Sampoerna, G-Walk and Ciputra Golf are some of the highlights worth visiting during your time at the property. Therefore guests could immerse themselves in the wonders that are part and parcel of the Ascott Lifestyle, here at Ascott Waterplace Surabaya.

The previous guests of Ascott Waterplace Surabaya have remarked that the facility owned a good location that provided convenient access to a local shopping centre with quite a large selection of local restaurants, cinema and golf courses to choose from as well as the entrance to the highway that leads to the airport and seaport. The apartments of the establishment are described as spacious, well-designed with good interiors that include a small kitchen with a table for 2, washing machine, water dispenser, and a living room. There a few reports of the bed linen not being clean. Breakfast is mentioned as being ‘standard’. Though in some instances the reception staff are said to be not sincere, staff at Ascott Waterplace Surabaya, overall, have been described as being friendly, helpful and polite.