Citadines Kuta Beach Bali has continuously received positive feedback by delighted guests. Many have commented on the strategic location of the hotel which gives guests ease of accessing the beach, shopping centers and restaurants. The spacious and well-equipped rooms have also been received very well. Members of the staff have been portrayed as “friendly and excellent.” Repeatedly the guests have mentioned how “friendly” and “helpful” the staff was while frequent positive remarks have also been made about the cleanliness of the rooms and apartments. Visitors have had a “great experience at the pool with very nice views.” The breakfast at the hotel has served as additional delightful aspects of the holidays spent here.

The facilities on offer together with the level of service provided at Citadines Kuta Beach Bali has led guests to suggest that the property is an “excellent” and “very good” hotel to stay in. The rooftop views of the ocean appear as one of the selling points of the property. However the size of the pool has not drawn too much positive comments. The dining area and bar are mentioned as being perfect ways to enjoy the experience of Kuta. Some say that the buffet breakfast menu could have included more Asian and Indian cuisine. Regarding accommodation, some concerns were highlighted with the size of the rooms and bathrooms being “too small.” The value for money factor has been criticized here with residents of the view that they could have selected better hotels with enhanced facilities and amenities.

Those who had chosen the Citadines Kuta Beach Bali for accommodation say that they were really impressed with the hotel as it enjoyed an excellent location just across the street from Kuta Beach. Guests say that though the rooms were small they were very clean and furnished with a number of good facilities. Visitors have remarked that there was “great food on the top floor as well as an infinity pool on the top floor where you can watch surfing on the main beach of Kuta”. Some of the other hotel facilities that have been commended are the fitness center and self-service laundry. A few had said that breakfast was rather limited. The staff at Citadines Kuta Beach Bali have been praised for being very helpful and friendly.

Travellers who chose Citadines Kuta Beach Bali for accommodation has said that the hotel was situated in a great central location that is literally across the road from Kuta Beach. The rooms of the hotel are generally described as being comfortable, spacious and providing breathtaking ocean views. There are some visitors who had said it had been a bit noisy as the room walls were too thin. The bathrooms are said to be small. Facilities at the hotel such as the rooftop swimming pool, bar, laundry, spa and gym have all been highly commended while some visitors have said that the rooftop bar/ restaurant and swimming pool is a selling point for this hotel. Though there are a few who had said that the standard of the morning breakfast was not up to 4 Stars meal, a majority of visitors have stated that the buffet breakfast was decent and had a Western and Asian selection with fruits and juices. When it comes to the service offered at Citadines Kuta Beach Bali, guests say that though housekeeping was not consistent; the overall staff at the hotel offered wonderful service from the moment of arrival with personnel being friendly, helpful and ready to answer customer requests.