The visitors of Citadines Uplands Kuching have commented that their stay was “exceptional”, “convenient” and “pleasant” for “business or leisure”. Found “5-10 minutes away from the Kuching waterfront”, the Citadines Uplands Kuching, is said to be located at “a walking distance” from the nearest “shopping mall”. The staff of the property was commended for their “excellent”, “friendly” and “very helpful” service. The “super luxurious and comfortable” rooms were said to be “clean”, “good size” and “functional” with “modern furnishings and facilities”. The apartments were said to be complemented with amenities such as “parking”, “laundry”, “swimming pool” and “a restaurant”. The “wide array of choices” at breakfast for a “pretty good” price range was highly praised by the guests. Overall the guests have commented their stay at the property as “good” and “comfortable”

Guests who had previously chosen Citadines Uplands Kuching for accommodation say that the hotel was “well located 15 mins away from the airport and downtown” while “also facing a shopping mall with all kind of shops and food”. When it comes to describing the accommodation facilities, visitors have remarked that the rooms were “spacious and clean” and furnished with a “fully equipped small kitchenette” and “great views”. However, a few have commented that the free WiFi provided was not good. When it comes to hotel facilities, visitors say they had enjoyed the swimming pool and fitness centre. According to guests, a “poolside BBQ can be requested from management”. The breakfast is said to be adequate, however, some have said that the quality of breakfast was “poor”. Overall staff at Citadines Uplands Kuching is said to be “friendly and cheerful”.

This is a hotel that has frequently been described as one that has a homely feel. Many guests have given positive reviews about the location of the hotel, which gives easy access to the Spring Shopping Mall. The cleanliness of the rooms as well as the in room amenities including the fully equipped kitchen have also been received well. It is also described by certain guests as a hotel that provides good value for money. However a common complaint among many is that the breakfast menu is inadequate and unappealing. The Wifi connectivity is also said to be rather slow.