The seaside resort has been observed to be “a bit far from Kuta proper”, “very close to the airport” and at “walking distance from Lippo Mall”. Guests have described it to be “quiet and clean” with “beautiful” grounds and “nice views” from the rooms. However, a number of guests have reported some of the rooms and their bathrooms as being a bit “smelly and dated” with a “leaky shower”, a “mouldy stench” and noisy air conditioners. Although the general staff have been noted to be as “lovely as always”, a number of guests have mentioned experiencing delays in housekeeping service. The buffet breakfast has been described as a “typical 3 - 4 star hotel buffet breakfast in Asia”. The pool has been described as being “of decent size” with a “kiddy pool next to it”. It has also been reported that the “hotel day spa” is “just wonderful”.

The property of Holiday Inn Resort Baruna Bali as stated by those who visited is situated in a “perfect location” “away from the hustle and bustle of main Kuta”. It was cited that the hotel catered to visitors of different dietary requirements. The staff & service had been considered to be “excellent, “extremely warm, kind”, lovely and spoke “perfect English”. The restaurant designs were reported as been “nice & comfortable” and were well stocked and fresh. The pools had been found to be “clean & great”. The breakfast had been viewed as been “nourishing & plentiful” with both “Western & Indonesian delights”. The resort had been cited as been “very relaxing and family friendly”. Many guests had expressed their satisfaction at the kids club at the resort citing it as a “pleasant surprise”. The gym was reported to be “busy” during the day.

Located close to the Denpasar International Airport, Holiday Inn Resort Baruna Bali is a beachfront property that offers accommodation and facilities to business and leisure travellers. Most guests commented positively about the staff at the hotel. One even when to say “Very caring staff, when my younger boy hurt his leg, was glad they have in-house nurse who attended to him quickly, staff even sent him a get well card, I was so touched”. According to these guests, the resort provided great breakfast and spacious accommodation with a pleasing atmosphere. Rooms are of various sizes to suit the requirements of each guest.