Oaks Aurora Tower was “conveniently located” “very close” to the city center. It was said to be “easy” to get around and a “great” location to “go sightseeing with views of the river”. The “riverside walking path” was appreciated by guests who stayed at this property. Staff were commended on being “pleasant”, “friendly” and “helpful”, especially the front desk. Rooms at the property were said to be “clean”, “comfortable” , “well equipped” and overall a “beautiful room”, which offered “perfect” views of the city and river, that could have been enjoyed at the “wonderful” balcony. The kitchen was “well equipped” and the entire unit was said to be “clean”. Guests also stated that it “felt like home straight away”. Facilities at Oaks Aurora Tower such as the pool, spa and BBQ area was said to be “lovely” and one guest even commented that there was “easy access for parking”.

The location of Oaks Aurora in Brisbane, Australia is described as “perfect” by previous guests as it is said to be within easy distance to a number of important places from the “train, air port, Queen Street Mall and restaurants”. Visitors say that they found the rooms at the “apartment-style hotel” to be “clean” with a “fully functioning kitchen”, “comfortable beds” and a “fantastic balcony” which provided “beautiful views of Brisbane and the bridge”. In terms of the facilities the hotel offers, guests have remarked that there were “great wifi (24 hours- each day of stay- no charge)”, “a lovely and refreshing pool/Jacuzzi”, and a “functional gym”. However, it appears that guests were exasperated on finding that they had to “pay for parking on top of the room price.”
Speaking about the service, a majority of those who had stayed at Oaks Aurora say that the staff were “professional and accommodating”.

Oaks Aurora has been mentioned by past guests as being situated in a “great locale” close to the Queen Street shopping mall and Eagle Street Pier, as well as within “walking distance” of many restaurants, bars and the ferry. The apartments were found to offer “large” balconies with “a great view of the city”, even on lower floors, and to have “everything you could need for a stay away from home”. The apartments were also described as having been “tidy” with provisions for tea and coffee available. The rooms were generally found to have been “clean” and “nice”. Some guests however, found the place to have been “slightly run down”. Some guests were of the opinion that, though generally “lovely”, that at times, the front desk staff could have afforded to adopt a more courteous attitude. There has been reported to be paid “secure parking” facilities on offer as well as a spa.

The central location of Oaks Aurora Tower continues to be looked at favourably. The views, friendly staff and convenient check in process are some of the factors that guests have taken into consideration when staying here. The rooms are mentioned in a positive way though guests have not been too satisfied with the standard of some of the in-room amenities. The spa and pool have received good comments. This Brisbane hotel is mentioned as being a good value for money option. Overall guests have been pleased with the level of service provided and have stated that they would recommend the hotel to others who seek accommodation in Brisbane.