Oaks Broome was commented as being located “close to town” and “easy to get to and from the airport”. The location was also said to be in a “great position” with a “small shopping centre close” and “walking distance to Matsos brewery”. Guests who stayed here stated that it was overall a “very pleasant experience” in a “central place” in Broome. The staff were praised for being “amazing”, “friendly” and “helpful” and provided “great service”. The reception staff in particular were said to be “very lovely and helpful”. Rooms were said to be “lovely and spacious self contained apartment”, which includes “excellent facilities” such as dishwasher, fridge, small dining area, lounge area and small balcony with table and chairs. The “full kitchen” was described as being “fantastic”. The pool was said to be “great” and “quite relaxing”.

Oaks Broome in Australia is said to be a hotel that is “situated on Roebuck Bay” located within “15 minutes from the town centre”. Guests of this establishment say that it is "5 minutes walk from Town Beach and a 20 minute walk from the shopping centre of Broom”.
In terms of accommodation, guests say that the rooms were “clean and large” and had amenities the likes of “a very big TV, a proper little kitchenette with stove and big fridge with freezer and a huge bathroom”. Rooms are also said to have a “nice sized balcony with table and chairs”. One guest had said that there was a “mouldy smell” from the room.

The hotel is said to have “two great pools”. The check in is described as “quick and easy” and the breakfast as “very basic”. Visitors say that the staff at Oaks Broome were “friendly and helpful”.

Guests who have stayed at Oaks Broome have mentioned the close proximity of attractions such as Broome Museum and Town Beach and have said that the property is well placed to visit these places. The apartments see plenty of positive feedback with guests particularly pleased with the facilities provided. The pool and gardens have been commended by a majority of residents while the staff are said to be quite considerate though there were a few reviews which did not appreciate the level of service here. By and large a number of guests say they would recommend the property to others. Overall guests have been extremely satisfied with their time at Oaks Broome since accommodation and service were up to the expected standard.