Those who stayed at Oaks Charlotte Towers commented on their stay as “amazing” and “absolutely best value for money”. The property was said to be found at a “great” location that is “central” to a “wide variety” of “cafes”, “restaurants”, “shops” and bars”. The “large” and “modern” “apartment style” rooms of the property were said to be “cosy”, “spotless” and “tidy”. The rooms were further commended on being equipped with “great room facilities” and “great room sound insulation”. The hotel was commented on being complemented with amenities such as an “indoor heated pool”, “outdoor pool” with “plenty of entertaining space”. The “friendly” and “helpful” staff was admired for their “pleasant” and “excellent” customer service. Majority of the guests have appreciated the breakfast at Coffee Club as “great” and the property was especially recommended for “young families”. Overall, the guests commented on the property as a “nice place to stay” with “great service”.

Those who had used Oaks Charlotte Towers for accommodation have stated that the apartment hotel had a “great” location as it was “smack bang in the city centre” within “easy walking distance of the main sights and the restaurants and bars on the river along Eagle Street”. Speaking about the rooms, guests have said that the “clean and pleasant” units had “plenty of room”, was “self-catering” as it had many amenities such as “well-stocked kitchen, washing machine...etc.” that “would have easily facilitated a longer stay”.
In terms of facilities, guests have commented that they had “loved the pool area” and “the BBQ facilities”. Visitors have said that though the hotel’s housekeeping “needs to improve” the overall staff at Oaks Charlotte Towers” were “very helpful and friendly”.

The central location of Oaks Charlotte Towers sees plenty of positive feedback while overall guests have been extremely pleased with the state of the apartments provided. The reception staff has been commended. The views from the balcony have pleased a majority of guests. However there were negative comments on the fact that the bathroom was located near the entrance to the room. Guests have mentioned that they would definitely stay here again as it was a good value for money option. The Wi-Fi option has been said to be poor and the lifts criticized for being too slow.