The previous guests of the Oaks Embassy have stated that it has “an excellent location for exploring the city and surrounds” due to the hotel being situated within walking distance to public transport, Rundle Mall and Adelaide Oval”. In terms of accommodation, visitors say that the rooms are “clean and spacious , a decent size and adequately equipped with separate living room/kitchen, bedroom and bathroom” as well as views that are apparently “vary from stunning sunsets to grey car park walls”. Speaking about the hotel facilities, guests say that Oaks Embassy had a “reasonable equipped gym and swimming pool”, a “great spa”, and a “Coffee Club connected to Oaks downstairs” where the food is “delicious and not overpriced”. However, visitors say that it was a “shame” that the WiFi is “free for only 30 mins”. In regard to the service, while a few had commented that the hotel were run by “brusque staff with poor attitudes” a majority had agreed that the staff customer service at Oaks Embassy was “superb”.

Oaks Embassy is said to have a “great” location “in Adelaide CBD” within a “5 min walk to Rundle, 10 min to the state library and the University of Adelaide”. Guests have stated that the apartment facilities at the hotel were “spacious, well-equipped and comfortable” and had “a roomy balcony” overlooking “great views over the Convention Centre to the parks and Oval across the river”. There was one report of the bathroom having “cracked tiles and dirty old grout”. Speaking about the facilities, guests have stated that the complex had a “coffee club at the ground floor” which had “nice breakfast”. The pool facilities at the hotel are described as “great- very clean & modern”. However, guests say that they were disappointed that the “wifi is not provided and is chargeable”. The staff at Oaks Embassy are described as being “professional” and “charming”.

Oaks Embassy is said to have a “great” location “in Adelaide CBD” within a “5 min walk to Rundle, 10 min to the state library and the University of Adelaide”. Guests have stated that the apartment facilities at the hotel were “spacious, well-equipped and comfortable” and had “a roomy balcony” overlooking “great views over the Convention Centre to the parks and Oval across the river”. There was one report of the bathroom having “cracked tiles and dirty old grout”. Speaking about the facilities, guests have stated that the complex had a “coffee club at the ground floor” which had “nice breakfast”. The pool facilities at the hotel are described as “great- very clean & modern”. However, guests say that they were disappointed that the “wifi is not provided and is chargeable”. The staff at Oaks Embassy are described as being “professional” and “charming”.

Mentioned by guests as a conveniently located 4 star hotel, Oaks Embassy is situated in close proximity to the CBD. Most guests have stated that the accommodation provided at the hotel is spacious, clean, comfortable and featured scenic views. These rooms also consist of a kitchenette with appliances. Many have stated that staff at the hotel is friendly and polite assisting them with their needs. However on the negative side most guests have mentioned that they prefer if the complimentary Wi-Fi facilities were offered for more than 30 minutes. The coffee club located in the hotel premises was also highly praised by visitors to the property.

Guests have mentioned that the location of Oaks Embassy is convenient and centrally positioned to the CBD with easy access to many restaurants & bars situated around the property, a short walk to all the key transport services, Adelaide Oval and shopping malls. The suites and rooms have been viewed by most as being spacious, clean, comfortable and offering good value for money. Amenities provided in apartments have been noted as very helpful and appropriate for guests. Majority of visitors have stated that the staff members were extremely friendly, courteous and helpful throughout their stay with a few complaints of some staff being rude during check-in and check-out times. Parking space of the property has been observed as insufficient besides being too far from access points to apartments. It was noted that the spa and sauna were dysfunctional, gym equipment was outdated and swimming pool was in poor sanitary condition.

Throughout the reviews on Oaks Embassy, one factor that stood out was the location of the hotel, especially as it was in close proximity to restaurants and the CBD itself. The service of the staff has received mixed reactions with some guests not being very satisfied with what was provided. The hotel rooms and amenities have generally been praised. However the spa bath and the lighting in the bathrooms have been looked down upon. Also the hotel has been mentioned as excellent for both leisure and business travellers arriving in Adelaide. The parking made available here continues to be commended.