Oaks Gateway on Palmer, according to its previous guests, is said to be “located on Palmer Street close to good restaurants, hotels, and bistros”. The rooms are said to be “excellent” and “spacious and clean” with “comfortable beds”. There were a few instances where guests have reported of the bathrooms not being “completely clean”. Speaking about the hotel facilities, guests say that they were ‘spoilt for choice when it comes to breakfast and dinner options”, the “gym wasn't that great” and the pool “was lovely”. In terms of the service offered, visitors say that Oaks Gateway on Palmer had “very friendly staff always willing to go the extra mile to make our stay as comfortable as possible”.

Those who chose Oaks Gateway on Palmer for accommodation on previous occasions have stated that it is situated in a “handy location to cafés, restaurants and bars”. Speaking about the accommodation facilities, guests say that the hotel had “spacious and clean rooms” that were “well equipped” with “comfortable beds”, a “kitchenette” and “two balconies”. However, there a few instances where visitors have reported of the rooms being “dirty” and the amenities being “adequate”. Gym is described as being “not that great” but guests say that the pool was “lovely” and was a “peaceful and pleasant place for an early morning swim”. According to visitors, there was “no free WiFi” at the hotel. When it comes to the service at Oaks Gateway on Palmer, guests describe the staff as being “friendly and helpful”.