Guests who stayed at Oaks Grand Gladstone stated that it was in a “great” and “easy location”, with “access to the Main Street was through a walkway”. One guest in particular mentioned that there were “great views of story bridge”. Oaks Grand Gladstone was described as being “very modern” and “clean”. The rooms were “fantastic”, “well designed”, “well appointed”, “modern” and “very spacious”, with a “kitchenette”, “couch” “desk” and a “washer/dryer”. They appreciated the “nice balcony with a table and chairs to sit outside” as they could enjoy the “great view and cooling breeze”. The rooms were said to be “very clean” with “plenty of space”. Food served here was described as “amazing”. Staff were praised for being “very professional”, “friendly” and “welcoming.” In addition, guests made particular remarks about the “free and secure parking”.

Oaks Grand Gladstone is said to be an “amazing” hotel that is situated in a “central location”, “above a hotel and restaurant” is apparently “easy to walk to all facilities”. Rooms are said to be “massive” and “very clean” while being furnished with a “washer and dryer in bathrooms”, a “good size fridge and freezer”, “microwave and stove top”, “comfortable bed and pillows” and “fantastic views”. One guest had said that the room had a “smell of damp or mould”. The hotel is said to have a “small pool” that is “nice with a couple of chairs”. The gym is said to be well-equipped. Guests say that the staff at Oaks Grand Gladstone were “very pleasant” and “went overboard to make the stay worthwhile”.

Oaks Grand Gladstone has been described by past guests as being “a new and modern hotel”, situated in a “central location” close to many restaurants and bars. Guests have commented on having experienced an “easy check-in and out”, “superb hospitality” and “easy parking”. Oaks Grand Gladstone offers self-contained apartments complete with washer, dryer, iron and ironing board, kitchenette and TV. The rooms were found to have been “clean”, “comfortable” and “beautifully presented”, with some having had “nice” views of the sea. Guests have considered it to have been “fairly priced” and have mentioned there being access to a pool and small gym, along with two eateries located on the ground floor. They have also mentioned the existence of a flyover on floor 2, which they found to have been quite convenient. Guests have reported there to have been “undercover parking” which was “offered at no charge”. The only complaint was regarding the unavailability of drinks “either in the room or the hotel reception area”.

Guests have been particularly pleased with the state of the rooms at Oaks Grand Gladstone. They have mentioned the rooms being clean and tidy but were disappointed with how the air conditioning had functioned. The location of the hotel has been looked at positively since it was found near local shops and restaurants. The speed of Wi-Fi has been looked down upon. Views from the rooms, especially those overlooking the harbour have received positive comments. Guests have commented that they were satisfied with the facilities provided and have specifically spoken about the politeness of the staff at the reception. Many guests say they would definitely recommend the hotel to family and friends.