Those who had chosen Oaks Mews for accommodation have said that the apartment hotel had an “excellent location” as it was nearby “a number of restaurant and shopping precincts”, the “Royal Brisbane Hospital” and plenty of “transport options”. According to guests, the “rooms are modern and well presented” and are furnished with “comfortable beds”, “fantastic dream pillows” and a “good kitchenette that served well for simple meals.” One guest had even commented that it was a “home away from home”.

Speaking about facilities, visitors have stated that the hotel had an “ultra clean BBQ” area, “secure car parking”, and a “huge outdoor heated pool” and a “gym and sauna” that was “fantastic!” Guests had reported that the “WiFi Internet did not work at all”.

In terms of the service level at Oaks Mews, guests say that the hotel had “really wonderful, welcoming staff who can not do enough to assist and are very kind and considerate”.

The rooms of Oaks Mews have generally received positive feedback with guests of the view that the apartments were spacious and luxurious. The beds see plenty of good reviews. Facilities ranging from the sauna, pool and parking have been commended. The furnishings of the property are looked at favourably whilst the location has also received good comments. The service of the staff, especially the housekeeping has been mentioned as requiring improvement. The fact that Wi-Fi had to be paid for did not please a majority of residents. Overall guests have mentioned that the atmosphere was relaxed.