Those who stayed at Somerset Ho Chi Minh City commented on their stay as ‘’great’’ and ‘’fantastic’’. The property was said to be located ‘’a little far’’ from tourists spots in the city but the cost of taxis have mentioned as ‘’cheap’’ making it convenient to travel to those places. The ‘’helpful and attentive’’ staff of the property was commended for their ‘’great’’ customer service. The ‘’comfortable’’, ‘’well maintained’’ and ‘’spacious’’ rooms of the property were said to be ‘’fantastic’’ and ‘’well decorate(d)’’. The apartment hotel was said to be equipped with amenities such as ‘’fabulous’’ pool and a ‘’little kitchenette’’. Food offered at the property was said to be ‘’great’’ especially the breakfast which included a good collection. Overall, the guests noted Somerset Ho Chi Minh City as a ‘’great family accommodation’’.

It seems that family travellers have been satisfied with the services provided together with accommodation at Somerset Ho Chi Minh City. IT was mentioned that it was a pleasant retreat away from the hustle and bustle of the city. However the food in the restaurant has been at the heart of negative comments with guests having complained on what was offered. The hotel is described as being “nice” though some are of the view that apartment walls had not been washed properly. The spaciousness of the apartments is commended. Hotel staff are mentioned as “incredible.” It is revealed that the property is a good value for money option and its locality is looked at it in a sportive manner owing to its peaceful neighbourhood.

Somerset Ho Chi Minh City is a place that has received positive reviews from guests on several key aspects. The service standards as well as the friendliness of the staff are two frequently highlighted features in the reviews while the location of the hotel has also been found to be rather pleasing to many. The cleanliness of the apartments as well as the size and layout are also highlighted repeatedly by delighted guests. Many have recommended this hotel for those who are looking for value for money. The pool and gym facilities have also been received very well. However the breakfast menu has been criticized by some while the noise around the pool area during the times that it was used has also upset certain guests.