Those who stayed at Somerset Olympia Makati have commented on their stay at the property as “good” and “pleasant”. The “eco-friendly serviced apartment” was said to be located in a “central location” in Manila, Philippines within “walking distance to shopping” malls and offices. The staff of the property was commended for their “very friendly”, “helpful”, “courteous” and “really nice” customer service. The “spacious” and “exceptionally clean” rooms of the property were said to have come with Wi-Fi, “super comfortable” beds and pillows. The property has also been mentioned to have offered a gymnasium and a “clean and clear” swimming pool. Overall, guests have commented their experience at the hotel to be “perfect”.

Guests complained that the shower pressure in the rooms at Somerset Olympia Makati required urgent attention as it was not enough. Features such as the spa and location of the property are seen as plus points. Guests feel that the quality of the breakfast has gradually improved. Long stay guests say that they feel obliged to book a stay here owing to the fact that the rooms are equipped with a kitchen and living room respectively. Mixed reviews can be seen concerning the staff with some commenting that they were not well trained whilst others were of the view that they were friendly and efficient. The price factor has been looked down upon by most residents who have been here in the recent past.

Somerset Olympia Makati is a hotel that has received mixed reviews from guests who have stayed there in the recent past. One of the frequently highlighted positive features of the time spent here seems to be the ease that many have experienced in reaching the key points of interest in the city. The apartments are described as being large and spacious. The staff of the hotel has received mixed reviews while some guests have also commented on the breakfast options negatively. The fact that a there is no lobby in the hotel has also created issues for certain business travelers.