Guests say that the service provided at Somerset Youyi Tianjin was up to their expectations. However there were some who were not very pleased and are of the view that travellers ought to look elsewhere if searching for accommodation in Tianjin. Though comfort levels at the property have been appreciated, some reviews revealed that improvements need to be made and it was crucial that cleanliness of both the internal and external surroundings be maintained. Views from the property see positive comments. It is mentioned that this apart hotel is an excellent facility for families to consider. The spaciousness of the apartments have been commended.

Somerset Youyi Tianjin has been rates high by many guests based on several key positive features. The staff is one of the most frequently mentioned aspects in almost all the positive reviews while many have also commented on the location and the ease that they have experienced in travelling around the city while being stationed here. The service has been commended repeatedly while many have also described the apartments as spacious and very well appointed and kept.