Those who visited had expressed their pleasure over the pool which had been found “lovely” and the plenty of lounge chairs. Some visitors had mentioned that the treatments provided at the spa were of a “relaxing experience”. Although the buffet breakfast had been thought to be of a “standard spread” it was reported as “looking good”. The service provided at the hotel had thought to be “great“, warm”, helpful & efficient. The rooms had been considered to be “big, well furnished & really comfortable”. The gym too had been considered to be well equipped.

The property of W Singapore Sentosa Cove as cited by those who have visited is “situated far away from the main areas of the island” “on a small harbour”. The food had been considered “lukewarm and bland for the most part”. A particular guest had reported that the staff was “so awful & some of the staff were just plain rude this time”. Most visitors had quoted that the hourly shuttle service provided by the hotel was “extremely helpful”. Most visitors had expressed their satisfaction at the “large pool”. Some visitors had also cited that hotel is more suitable for “romantic getaways for couple”. The rooms had thought to be “comfortable” & spacious with the exception of some visitors finding it hard to work out the lighting. Some visitors had been displeased with the “surprisingly small” selection of food available. The gym had reported to be fully equipped with “an extensive array of machines”.

Although some customers had expressed their concerns over unfriendly front desk staff and the staff at the bar the staff of the concierge team had been cited as “simply wow” & housekeeping had been cited as courteous, efficient & helpful. Most who visited the hotel mentioned that the rooms were spacious, clean and comfortable with good standard of linen apart & in-room facilities although some customers had stated that the lighting in the bathrooms could have been stronger. Most who visited had expressed that the design and furniture of the hotel was “outstanding”. The breakfast had been viewed as “delicious with a huge variety” although a particular customer quoted that the breakfast “was not up to standard”. The views from the rooms had been considered “breathtaking”. The gym had been cited as been “excellent”. Most who had visited expressed their pleasure over the pool and the pool attendants who had been considered attentive.