Those who stayed at Oaks Hyde Park Plaza commented on their stay as “brilliant” and that it “exceeded all expectations”. The property was said to be located “so central to everything” including popular attractions such as “Museum Railway Station”, “Circular Quay” and “Sydney Opera House”. The apartments of the property were said to be “spacious”, “well-presented” and “clean”. The apartments were said to be complemented with “everything” the guests needed and the kitchen was commented on being “excellent” for “meal preparation” and “storage”. The “friendly”, “welcoming” and “polite” staff of the property were commended for their “helpful”, “outstanding” and “accommodating” customer service. Overall, the guests were said to be “impressed” with the accommodation.

The previous patrons of Oaks Hyde Park Plaza have stated that the Oaks Hyde Park Plaza owns an “excellent” location that is only within a “2 min walk to William Street, 5mins to Kings Cross, and 3mins to Pitt Street”. Speaking about the accommodation at the hotel, guests say that the “nice” apartments were “clean” and “spacious” with “comfortable bed and pillows”, a “big kitchen” and a “balcony and view over Oxford St and a wee bit of Hyde Park”. However, there were more than a few accounts of the rooms being “dirty” and guests have said that they “could do with some refurbishing”. Many visitors have said that the “rooftop pool and spa were lovely”. In terms of the service they received at Oaks Hyde Park Plaza, guests say that the staff were “friendly and helpful”.